Where can I buy Rixson products?
Find a sales office here.
Where can I find installation videos?
All of our instructional videos are available in our Video Library or on Youtube
How can I contact customer service or technical support?
You can find all of our contact information on our Contact Us page.
Where can I find product catalogs?
You can access our product catalogs easily on our Digital Library!
How do I know if my door is Offset or Center Hung?
See the differences on our Floor Closer Types page
Do you have a Cross-Reference chart for your products?
We have cross-references for our different product types on this page.
When do I use a Floor Door Closer vs a Gate Closer?
We have a technical application guide here
Who do I contact if I have a unique door application?
You can contact our technical department through the form on the Design Support page
What are some common abbreviations used in the builder's hardware field?
1. Associations Involved in Building Codes
NFPA - National Fire Protection Association
UBC - Uniform Building Code
BOCA - Building Officials and Code Administrators
SBCC - Southern Building Code Conference
2. Testing Laboratories - (Door and Hardware Field)
UL - Underwriter's Laboratories
ULC - Underwriter's Laboratories of Canada
WHI - Wernock Hersey, Inc.
3. Doors and Hardware Association
DHI - Door and Hardware Institute
AHC - Architectural Hardware Consultant
4. Miscellaneous
ADA - Americans with Disabilities Act
5. Terms/Suffixes
See our term cheat sheet here